Privacy Policy.

Your privacy matters to us. This policy explains how we collect, use, and protect your information on the Seekooh platform.

We are committed to being transparent about our data practices and ensuring your information is handled with care and respect.

1. What Information We Collect

Information You Provide

Name, email address, and phone number when you register.
Your role (student, teacher, or institute) and profile details.
Qualifications, experience, and listing information for teachers.
Messages sent through our platform's communication tools.
Billing and payment details (processed securely by third parties).

Information We Collect Automatically

Device information and IP addresses for security and analytics.
Cookies and session data to enhance your experience.
Usage history and interactions with the Seekooh platform.

2. How We Use Your Information

To operate, maintain, and personalize your experience on Seekooh.
To verify identities and prevent fraud, spam, or abuse.
To process payments and manage your credit system transactions.
To communicate essential platform updates and support information.
To improve our features based on how you use the platform.

Zero Spam Policy: We never sell your data for marketing. Our communications are strictly related to your account activity and platform updates.

3. Cookies and Sessions

We use cookies to keep you logged in and remember your preferences. These small data files help us understand site traffic patterns and improve performance. You can manage cookies through your browser settings, though some features may be limited if disabled.

4. Sharing Your Information

We do not sell your personal data. Your information is only shared when necessary for the platform to function.

Circumstances for sharing:

When you contact another user (e.g., student reaching out to a teacher).
With secure third-party payment processors for transactions.
When required by law to comply with legal processes or safety requirements.

5. Payments and Financial Data

Seekooh does not store your full credit card or bank details on our servers. All transactions are handled by PCI-compliant payment gateways to ensure maximum security for your financial data.

6. Platform Monitoring

To maintain a safe community, we monitor platform activity to detect fraudulent listings, misuse of credits, or violations of our terms. We reserve the right to restrict or suspend accounts that compromise the safety of our users.

7. Closing Job Posts & Deleting Accounts

Closing a Job: Stops new applications; however, existing connections may still communicate.
Deleting an Account: Removes your public profile and listings. Some data may be retained for legal compliance or record-keeping.

8. Security Measures

We implement industry-standard technical safeguards to protect your information. While we strive for 100% security, we encourage users to use strong passwords and remain vigilant about their account credentials.

9. Contact Our Team

If you have questions about your privacy or data rights on Seekooh, please reach out to us directly via our Contact Page. We are here to help.

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